FAQ

How do I order?

Placing an order at Wanfuder is pretty simple. After you have added items to your cart, you should follow the next steps to complete your order:

  • Review the products added to your shopping cart.
  • Confirm and place your order using your preferred payment method.
  • You will receive an automated mail to your mail.

Can I cancel my order?

Depending on the status of your order, it may be possible to cancel the order.

Return Policy

We have a 14-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with labels, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hntex9@outlook.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hntex9@outlook.com.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.